Frequently Asked Questions on Foreign DVD Conversions
by:  High-Tech Productions            
call Toll Free  800 662-8336

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How good is the quality from disc's that are converted?
It is almost impossible to tell the difference between your original and the new converted DVD that we will make for you.

What format can my original/master disc be?
We can do conversions from Any DVD, Any Format, Any Country, Any Region. PAL, M-PAL, SECAM, MESECAM, Region 1 -  6.

What types of blank disc's are used for the conversions?
We use only brand-name, high-grade, professional series blank DVD disc's. Each transfer comes with a money back guarantee.

What type of DVD do I get back?
You will receive a DVD-R in the NTSC, Region #1, (American) format. This will work in almost all of the DVD players in the U.S.

I had a disk transferred and when I play it on my DVD player, it either plays for a few minutes and then the screen turns blue, or it doesn't play at all, why?
This happens when your DVD player is not 100% DVD-R compatible. Check with your instruction manual to make sure that your machine will play DVD-R disks.

If I buy a movie disc from another country or from E-Bay, can you transfer it to a DVD that can be watched in the United States?
Yes, however we do this only so you can watch it in your own home and that it will NOT be used for duplication or distribution. We will NOT transfer or duplicate any disc's for illegal purposes.

If my original has various languages, which one will be on the new disk that you transfer?
Whatever the default language is, that is the one we use for the transfer. If the disk offers multiple languages, the menu system must be in English and you will have to ask for it on the order form on the line: "Remarks and special instructions".

If my original disc has menus and/or additional features, will these be transferred to the new disc?
No, only the main program/movie of the disc will be transferred. When you place the disc in your DVD player, just press "Play" on your machine or remote control and the program will begin.

Is custom disc printing included?
No, custom printing is not available on transferred disc's. This is mainly due to the fact that we do not want to contribute to illegally obtained disc's being transferred or duplicated. The disc you receive will be white on the top and can be easily customized by you with a pen or your own label.

How should I ship my original disc to you?
Disc's should be placed in a padded shipper or small box.

How long does it take to get my disc's back?
Once we receive your disc(s), they will be processed and shipped within 24 hours.

Are sleeves included in the price?
Yes. White sleeves come with each DVD conversion.

How should I fill out the order form?
Neatly print or type. A signature is required on all orders.

What forms of payment do you accept?
We accept checks, all major credit cards and money orders on duplication & conversion orders. 

What happens if I get a defective disc?
All transfers are guaranteed against defects for 30 days. If you are not absolutely pleased with your order we will be happy to make an exchange or refund (less original S&H). Simply return the item to us within 30 days via registered Parcel Post, Federal Express or UPS. For more information, see our Returns Policy.

Do you ship worldwide?
At the present time we only process orders from within the United States. Any orders received from outside the U.S. will be refused and returned to the sender. This is mainly because of high shipping rates and the fact that it is hard for us to guarantee delivery and the quality of orders shipped to other countries. 

Can you transfer or copy adult material?
Yes, but ONLY if it used for research or educational purposes.

Foreign Conversion Info

    If you or your clients view DVD's that are from outside of the United States, you must first  convert  the disc to the American television standard (NTSC).

    There are 3 main television standards in use throughout the world. The system used in America & Canada is called "NTSC".  Western Europe and Australia use a system called "PAL", and Eastern Europe and France use "SECAM". Without standards conversion, it is impossible to view a disc that is recorded in a foreign country without first converting it.

    High-Tech Productions offers conversion services in all of the world standards, for every type of DVD, and at very low competitive prices. Orders are processed and shipped within 24 hours. You will get back your original disc plus a new converted disc ready for playing on almost Any DVD Player.

    All disc's are processed using the latest in state-of-the-art equipment. Disc's are shipped right to your location via U.S.P.S. or Priority Mail. If your in a hurry, overnight FedEx delivery is also available.

30 Day Money Back Guarantee Our Guarantee Satisfaction Guaranteed
We stand behind every service and product we sell.

If you are not absolutely pleased with your order - for any reason
we will be happy to make an exchange or refund (less original S&H).
Simply return the item to us within 30 days via Parcel Post or UPS.


High-Tech Productions
America's #1 Video / Data / Disc Company
Serving clients coast-to-coast for almost 30 years.

    Our Customers Include:     
IBM SONY
Boeing
Panasonic
Hewlett
Packard

McDonald's

Penn State,  U.S. Navy,  Bloomingdale's, U.S. Postal Service,  U.S. Secret Service,  Estee Lauder,  U.S. Coast Guard,  NYU,  U.S. College of Aviation,  U.S. Naval Academy,  University of Alabama,  U.S. Dept. of Energy,  Sunbeam,  Ohio State University,  Wolf Camera,  Sea Ray Boats,  Aramis International,  Westinghouse,  FEMA,  John Hopkins University,
U.S. Dept of Agriculture,  and  many  more.


Select a country to see what format they use:


The  price  of 
conversion
includes:

A High Grade DVD
DVD Jewel Case
Labor & Quality Control


You get your order back Fast

FAST  Air Delivery

at No Extra Charge!

We ship via Federal Express, UPS, Airborne Express & Priority Mail

United Parcel Service   United States Postal Service  Airborne Express

Nearly all packages are upgraded to FedEx

or  Priority Mail - at no additional charge!

Shipments to U.S. locations usually arrive within 2 - 3 days.


To  find  out what type of system (PAL - NTSC - SECAM)

a country uses, Search our database  or,

Click below for a complete list of countries & systems

P A L       N T S C       SECAM

Not sure what kind of tape or format you have, Check Here

Want to know the difference between PAL, NTSC & SECAM? Click Here


Ready to send in a foreign DVD?      

Click Here for an Order Form Click Here for a Conversion Order Form

For more information, see: Tape & VCR Tips  & our  Info Center

Questions?    Call us Toll Free 1-800-662-8336

or  E-Mail us  for a prompt response.


Have questions?    Leyes.gif (457 bytes)k  at  our  Info Center


Need to contact us?  Use any method below

Call us at (561) 750-7000 Click Here to send us an e-mail Send us an Order or Returns Form. Send a Fax to us at (561) 750-7035
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High-Tech Productions      Boca Raton, FL

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