Frequently Asked Questions on HD Video to DVD Transfers
by:   High-Tech Productions / Blank Video Tape.com

We can transfer Any Tape, Any Length, Any Format of Video Tape  to a DVD

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What is the audio & video quality of the transfers?

The quality of the recordings is as good as your original material. We do a digital-to-digital transfer so your new DVD will be as crisp and clear as your original tape.

How many minutes of stereo audio & video will fit onto a disc?
We can record up to 360 minutes (6 hours) onto one DVD disc .
However,
Each tape that you send in would go onto it's own disc. If you send in three tapes, you would get back the original tapes plus 3 DVD disc's. Total cost = $74.85 + S/H

Can I put more than 1 tape onto a disc?
No. For the best possible quality, we cannot combine (edit together) 2 or more tapes. Each video tape that you send in would go onto it's own DVD disc. If you send in two tapes, you would get back the original tapes plus 2 DVD disc's. Total cost = $49.90 + S/H

What if I have several tapes that I want transferred to DVD? 
No problem. If you don't want us to do custom printing on your disks, then just fill out one order form for all of your tapes. We will package the new DVD with your original tape so you know what disk goes to which tape. Then you can write onto the disk whatever you want as far as program name, etc. If you need us to custom print the disks, then you need to affix an order form to each tape so we know what you want printed on the disks.

How much will the shipping charges be if I send in more then one tape to be transferred to DVD?
If you send in between 2-5 tapes for transfer to DVD, the total shipping charge is $9.85. For 6-24 transfers, the shipping is $16.50

Does the Disc created by you play on a DVD set-top player?
Yes, the Disc will play on almost all DVD players. Most of the new players are compatible. To find out if your DVD player is compatible, check your owners manual or contact your players manufacturer and ask if your system plays DVD-R media.
Click Here for more info and a list of compatible machines.

I had a disk transferred and when I play it on my DVD player or computer, it either plays for a few minutes and then the screen turns blue, or it doesn't play at all, why?
This happens when your DVD player is not 100% DVD-R compatible. Check with your instruction manual to make sure that your machine will play DVD-R disks.

How do I view the video on my PC?
To view the Disc on a PC, place the disc in your DVD drive.  Launch the DVD video software that came with your computer or DVD drive and play the large file on the disc.

After I get the DVD, can I edit the material on my computer? 
To edit a DVD, copy the largest file from the disk that you receive to your hard drive and then rename the "VOB" file extension to: "MPG". You will then be able to play and edit the disk on your computer providing you have a DVD-R drive and editing software.

Does the price include printing on the Disc?
Custom printing is included on every disc. You can choose from many Graphics, Company Logos and Full Color Backgrounds. You can also use your own artwork and we'll custom print it directly onto the disc.  Click Here for more info.

What happens when I insert the disk into my player?
When you place the disk into your player, it will show the time & date it was transferred. Simply press play and your program will begin. 

Will the disk have menus and/or chapters?
We do not create menus, however chapters marks are automatically inserted every 13-15 minutes. If you want to get to another section on the disk you can always use the fast forward function that all DVD players have. 

How should I ship my master tape(s) to you for transfer?

Tapes should be placed in a small box or padded shipper along with our HD Video to DVD Transfer Order Form.


Are sleeves included in the price?

Yes. White Sleeves come with each disc ordered. For more packaging options, see our Disc Packaging Page.


How long does it take to get to get the job done?

Once we receive your HD tape(s), the order is processed and shipped within 24 hours.


What format can my master video tape be?

We can transfer from just about Any Tape & Any Format.
HD * VHS * SVHS * VHS/C * Mini DV * 8MM * HI-8 *
Digital 8
BetaCam* NTSC * PAL * PAL-M * PAL-N * SECAM * ME-SECAM
(Foreign video tapes must first be converted to the NTSC System)


How should I fill out the order form?

Neatly print or type. A signature is required on all orders.


What forms of payment do you accept?

We accept checks, all major credit cards and money orders.


If I already have a DVD disc, can you make copies of it?
Yes. We make make duplicates of any DVD as long as it does not have copy protection recorded on it. Click Here for Info.

What happens if I get a defective Disc?

All copies are guaranteed against defects for 30 days. If you are not absolutely pleased with your order we will be happy to make an exchange or refund (less original S&H). Simply return the item to us within 30 days via registered Parcel Post, Federal Express or UPS. For more information, see our Guarantee & Returns Policy.


Can you transfer or copy adult material? 
Yes, but ONLY if it used for research or educational purposes.

For more information, see:

DVD InformationDisc Do's & Don'ts  & our Info Center


Questions?  Call us Toll Free 1-800-662-8336
or
   E-Mail  us   for  a  prompt   response.

Ready to send in an HD tape for transfer? Click Here for an Order Form


High-Tech Productions customer service staff are experts in video to DVD transfers. If you have any questions, just phone our customer support department toll free 800-662-8336.


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We stand behind every service and product we sell.
If you
receive a defective disc we will be happy to make an exchange.
Simply return
it to us within 30 days via UPS or Federal Express.
Click Here for complete information and our returns policy.


High-Tech Productions
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Serving clients coast-to-coast for almost 30 years.

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IBM SONY
Boeing
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McDonald's

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U.S. Dept of Agriculture,  and  many  more.


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